Some things are just made to be watched on a big screen. So, when it comes to Sky Go, there are times you want to ditch that laptop, tablet or smartphone and kick back in front of a TV. Here’s how to stream Sky Go on your TV.
Sky Go has been around for some time now and it’s gone through several iterations, including some confusing crossovers with the Sky Q app. The app’s main function is letting you watch your Sky package over the internet – a super useful feature when you’re away from home or just not in the same room as your Sky box.
Related: Read our full Sky Q review
While being able to watch Sky on your Android or iOS device – from a Samsung Galaxy phone to an iPad – will be a marvel for some, sometimes it just isn’t good enough. The heart-pounding action scenes of Game of Thrones or Gangs of London on even the largest mobile device just won’t do.
The technology behind using your phone is Celestron's Starsense technology. It's basically an app that uses your phone's camera to scan the night sky and then sends the scans back to Celestron's. The My Sky app has an easy to use menu that is split into Home, TV, Broadband, Mobile and Sky VIP. You can manage each of these products by tapping on each of their individual tabs. When you tap on a button for a product you don't have, you will be asked if you want to subscribe to that product. Home; Portfolio. SKY Devices Newsletter. Subscribe to get exclusive content about new devices!!
We’ve put together this handy guide to show you just how to watch Sky Go on a TV.
Related: What do you think is best streaming service? Vote now
How do I stream Sky Go to my TV?
Kicking things off on a bit of a downer, the simple answer is you can’t. Never fear, you can get Sky Go on a TV using a good ol’ cable.
Unfortunately, Sky is yet to add any kind of casting function to the Sky Go app – as you can do with other streaming services like Netflix or Amazon – and this means there’s no way to shift the app’s mobile content from your phone or tablet to a TV. A lack of a Sky Go app on smart TVs doesn’t help the situation either.
Instead, you’ll need to grab your laptop and download Sky Go if you haven’t already. The next step is to check what connections your laptop has and, fingers crossed, it has an HDMI port and you’ve got a handy HDMI cable lying around.
Other solutions include a VGA/DVI connection on some older machines or a more flexible Thunderbolt port, but HDMI is the simplest way of going about things. Here’s exactly how to do it:
- Open the Sky Go app on your laptop
- Find what you want to watch and go fullscreen
- Attach the HDMI cable to your laptop
- Plug the other end into a free HDMI port on the back of the TV
- Make sure you are on the correct HDMI input on the TV and you are all set
Find The Correct Telephone Number For Your Enquiry
Use the following telephone numbers to contact Sky.
All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers.
Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointments. Your online account also has many of these functions.
Sky also has an online chat service, although you’ll receive a better response by telephone.
Sky Main Customer Services Numbers
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
Most Common Telephone Numbers
| Description | Direct number |
|---|---|
| Sky Freephone customer services | 0800 151 2747 |
| Alternative free telephone number | 0844 800 0040 |
| Main 0344 number | 03442 411 653 |
| Alternative Lo-call number | 0843 504 7160 |
| Sky Bereavement support | 0333 202 0912 |
| Cancel your Sky subscription | 03332 022 135 |
TV Bundles
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
Resheduling Engineering Appointments – 03442 414141
To change or cancel an installation or upgrade, please contact us on 03442 414141 or log into your online account.
Sky Broadband and Talk
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
Get Sky Broadband – 08442 411 653
If you’re looking to subscribe to any of our broadband services, then 08442 411 653 is the correct number to dial.
Cancel Your Broadband Services – 03332 022 135
If you’re thinking of leaving us, then please call this number: 03332 022 135.
Cancel Sky Talk – 03332 022 135
To cancel your Talk package call us on 03332 022 135 or open a chat window from your online account.
Moving Home 03332 00 8000
Contact Sky
To take broadband with you to your new home, please schedule a transfer by calling 03332 00 8000.